Cartagena welcomes you with open arms! Experience something unforgettable at Made in Cartagena, the highly anticipated concert by J Balvin taking place at the iconic Jaime Morón Stadium. Come and enjoy the show of one of Colombia’s greatest global ambassadors.
Note: Events are subject to changes by the organizers in relation to demand. Destino Colombia is not responsible for changes, cancellations, or non-compliance in the scheduling or execution of these events; we act only as intermediaries in their promotion.
✓ 2 nights of accommodation. Breakfast plan included.
✓ (Hotels may apply rate closures due to high occupancy; please verify before confirmation). Additional night rates available upon request.
✓ CTG Airport – Hotel – CTG Airport transfer in shared service. Night flight surcharge applies.
✓ Hotel – Stadium transfer. (Return transfer not included).
× Event admission ticket.
× Stadium – Hotel transfer.
× Accommodation VAT. Foreign passengers and Colombian non-residents who comply with the regulations described in the conditions are exempt from this tax.
× Air tickets and applicable taxes, fees, or contributions such as VAT, airport tax, fuel surcharge, administrative fee, airport taxes, and other charges.
× Colombia entry and/or exit taxes.
× Hotel insurance (optional). Services and expenses not specified.
Complaints and Suggestions
In order to continuously improve our services, we encourage our clients to submit their complaints and/or suggestions in writing. Please note that, under the legislation governing the activity of travel agencies, clients have a period of 30 days after the end of the trip/stay to do so.
You may submit your feedback through one of the following channels:
By Email or Post
Using the contact details of the agency indicated in the footer
Provedor do Cliente – APAVT
Under Decree-Law No. 144/2015, of September 8, and as members of APAVT, we adhere to the services of the Customer Ombudsman.
If you wish to submit a complaint, you may contact:
Provedor do Cliente da APAVT
Rua Rodrigues Sampaio, 170 – 1º
1169-120 Lisboa
Tel: 213 553 010 | Fax: 213 145 080
Email: provedor@provedorapavt.com
https://provedor.apavtnet.pt/
Comissão arbitral do Turismo de Portugal
https://www.turismodeportugal.pt/
avt.reclamacoes@turismodeportugal.pt
Complaints Book
Physical: Available in all our stores. Complaints submitted will be reviewed by Turismo de Portugal or by the competent entities indicated by the Consumer Directorate-General.
Online: Available via the official platform at www.livroreclamacoes.pt, with complaints also reviewed by the competent entities.